Christmas Rail Travel at Risk from Crew Shortages and Engineering Works

Dmitrii Eremin-Pexels

Holiday rail travel in the UK could face disruptions this year due to staff shortages and ongoing engineering works, warned Rail Minister Peter Hendy. Travelers planning to visit family and friends over the festive season should prepare for potential delays, especially on routes affected by infrastructure projects.


Concerns Over Staffing

Hendy expressed concerns to parliament’s transport select committee about staffing levels at train operators during Christmas, highlighting the additional strain caused by railway closures for maintenance. He noted that “inevitably, the closures close parts of the railway and put more pressure on others.”

The rail network traditionally shuts down completely on Christmas Day, with only limited services available on Boxing Day. Additional route closures often occur during this period as Network Rail undertakes major engineering works, leveraging the reduced passenger demand.


Strikes Add to Holiday Travel Woes

Adding to the challenges, Avanti West Coast train managers, represented by the National Union of Rail, Maritime and Transport Workers (RMT), have announced strikes on December 22, 23, and 29. The strikes stem from a dispute over rest day working.

Passengers with tickets for these dates can use them on alternative services on different days, but the industrial action is likely to frustrate many who had hoped for smooth travel following earlier labor agreements between rail unions and operators.


Overreliance on Overtime

The UK rail system’s reliance on staff working overtime exacerbates these issues, particularly during peak travel times like Christmas. Alex Hynes, director general for rail services at the Department for Transport (DfT), acknowledged that “Sunday working is not included in the contracts of many train crew members.” This reliance on volunteers to cover shifts often results in widespread cancellations, especially on Sundays when demand is high.

Hynes assured the committee that officials are monitoring advance bookings and believe operators are “well placed for the Christmas dash,” partly because Christmas falls midweek this year.


Reduced Holiday Traffic and Engineering Projects

Network Rail reports that passenger numbers between Christmas and New Year typically drop by 50-60% compared to a normal week in November or early December. This decline in traffic allows for essential engineering projects, but the work must be completed on time to avoid chaos.

Hendy recalled the significant disruptions in 2014 when overrunning engineering works delayed the reopening of London’s King’s Cross station, causing severe delays for over 115,000 passengers. He emphasized the importance of avoiding such incidents, noting that the rail industry has since worked diligently to prevent repeat scenarios.


Travel Tips for Christmas Rail Users

To minimize stress during the holiday season, travelers are encouraged to:

  • Plan Ahead: Check for potential disruptions and alternative routes.
  • Stay Informed: Monitor updates from rail operators and Network Rail.
  • Travel Early: Avoid peak times to reduce the risk of delays.
  • Be Flexible: Allow extra time for connections and consider alternative transport options if necessary.

The Bigger Picture

This year’s challenges highlight broader issues within the UK rail system, including reliance on overtime and the need for robust staffing. While engineering works are crucial for long-term improvements, balancing these projects with passenger needs remains a delicate task.

For holiday travelers, preparation and flexibility will be key to navigating potential disruptions and ensuring a smoother journey this Christmas.

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